Shipping policy
Germany & European Union
Free standard delivery is available on orders of €120 or above.
For orders below these thresholds, a range of delivery options is available at checkout.
Estimated timeframes are provided by the couriers and should be used as a guide only.
- Delivery timeframes are estimates only and may vary by location or during busy periods.
- All estimates refer to working days (Monday to Friday, excluding pubic holidays).
- Order values are shown in EUR and will be converted to your local currency at checkout.
- Any additional delivery or customs charges are the responsibility of the customer.
- If the courier is unable to deliver to a business address, it may be due to address accuracy, access issues, safety concerns, delivery holds, or local service disruptions. Please check for service updates or contact customer support if needed.
International
All international shipping amounts will be calculated at checkout.
For orders shipped outside the European Union (including USA, Canada, UK, and Australia), customers are responsible for any import duties, customs fees, and taxes charged upon delivery. These charges are determined by your local customs authority and are not included in your order total.
International shipping expected delivery dates vary depending on the location.
Orders are generally received within 10-12 business days but may take longer depending on the transit timelines and the carrier service within the destination country.
Shipping dates may vary during holiday season, depending on volume of mail experience
Free shipping is not offered on orders outside Germany and EU